Overview:

This website “www.nepdrop.com” and mobile app “Nepdrop” has created this privacy policy to explain the way we collect and use your information. By using our website, we get some information including personal information from you. We do respect and protect your information under the applicable law.

Where We Store Your Information:

By submitting your personal data, you give consent to transfer, process, and store your personal data outside of your residence. We shall take reasonable steps to ensure your data to be protected securely in Hostinger and in accordance with this privacy policy.

Information We Collect:

We collect information when you register as a user of our website:

• Description: Your current picture/profile picture, user name, password, age, gender, date of birth, organizations, orders, rents, reviews, feedbacks.
• Contact: First name, last name, your address, verified email address, phone number, addresses.
• Your Payment Information: Users are charged after delivery has been completed in Nepdrop. payments actually made in two types. Throughout online users can pay through our local merchant; another is cash on delivery.
• Location Information: We collected location information (latitude, longitude, address name) for delivery and vehicle rent service. When using a delivery service, we collect sender and receiver location data. Also, for vehicle rent service, we collect pickup and destination location information. We access the data in the background for a better user experience and also a short loading time

Visible Information:

Some information shall be shown publicly in your profile; e.g., your profile picture, your username, reviews, feedbacks.

Log Files:

• internet protocol (IP) addresses;
• browser type;
• Internet Service Provider (ISP);
• date and time stamp;
• referring/exit pages;
• For your information, these are not linked to any information that is personally identifiable.

Cookies:

Cookies are simply tiny text files that are stored on your computer or mobile device by a website’s server. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier, the Website’s domain name, and some digits and numbers. In this policy, all of these technologies will be called “Cookies”.

The Reason We Use Cookies

• To verify your user account;
• To determine the time, you are logged in;
• To secure your user account;
• To determine and fight against spam, malware, etc.
• To determine users’ interest in showing ads;
• To have the fullest experience possible;
• To Develop and protect new products, services, features, and functionality

Types of Cookies We Use

Necessary cookies: Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account.

Functionality cookies: Functionality cookies let us operate the site by the choices you make. For example, we will recognize your username and remember how you customized the site during future visits.

Analytical cookies: These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the Website and/or app. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the Website and/or app.

Your Rights

Enabling and disabling cookies and removing cookies :If you want to enable, restrict or block the cookies that are set by our website and/or app, you can do so through your browser setting. Alternatively, you can visit www.internetcookies.org, which contains comprehensive information on how to do this on a wide variety of browsers and devices. You will find general information about cookies and details on how to delete cookies from your device.

Right to access, correct, or delete your data :You have the right to request access to and correction or deletion of your data. To prevent abuse, we can ask you to identify yourself adequately with such a request.

Tips, questions and complaints: For more information about our privacy policy and the processing of your personal data, please refer to our privacy policy. If you have any questions or complaints regarding our cookie policy, we are happy to help. Please contact us through the live chat option on the website or app or call us at 9847656469.

How We Use Your Information:

We use the information we collect in various ways; our objective is to give you good service without any kind of hassle and legally binding. Using information includes:

• Provide support to you
• Verify your identity to prevent fraud
• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop and protect new products, services, features, and functionality
• Promote any of our services, promotion to you which you may have the interest, it will be notified to you after agreeing on the opt-out option
• Send you communications by email. We may use email to share information about our site or to respond to support inquiries.

Legal Binding: Necessary to use for any legal purpose or inquire.

Personal Information Sharing with Third Parties:

We do not share/sell/rent any of your personal information to any third party.

Data Retention

When you place an order, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Children's Information:

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.